Privacy Policy

How we collect, use, and protect your personal information.

Note: Contact details in this text are placeholders and must be replaced with real information before this site goes live.

1. Who We Are

Florist Hilverda LLC, 318 Fulton Street East, Grand Rapids, MI 49503. Email: privacy@floristhilverda.com

2. Information We Collect

When you place an order, we collect your name, delivery address, recipient details, email address, and payment information necessary to fulfill your order.

3. How We Use Your Information

We use your information to prepare and deliver your order, send delivery confirmations, and provide customer support.

4. Cookies

We use essential cookies required for site functionality (such as the shopping cart) and, with your consent, analytics cookies to understand site usage.

5. Sharing of Information

We share delivery information with our delivery drivers and payment processors only as necessary to fulfill your order. We do not sell your personal information.

6. Data Retention

Order records are retained for as long as necessary to comply with tax and accounting obligations, typically up to 7 years.

7. Your Choices

You may opt out of marketing emails at any time using the unsubscribe link in any email, or by contacting us at privacy@floristhilverda.com.

8. Contact Us

Questions about this policy can be directed to privacy@floristhilverda.com.

9. Updates

This Privacy Policy was last updated in October 2026 and may be revised periodically.